Over the past 12 months, our debt-to-revenue ratio continued its downward trend, reducing from 1.95% to 1.89%. This figure would place the SRO as one of the top performers in the whole of the OECD. We will have an increased focus on aged debt over 12 months old during the next financial year.
This was despite increases in outstanding land tax debts resulting from changes in payment terms as well as vacant residential land tax increases due to a wider tax base.
Our continued reduction in debt is the result of several successful strategies, including more timely and targeted communications with customers to encourage on-time payments and compliance with existing debt payment arrangement, undertaking a review of aged insolvency cases, as well as allocating extra resources to target aged debts. These activities will continue in 2026–27.
With regards to legal action, we served 108 complaints and filed 116 originating processes.
Table 21: Debt
| Tax base | Total debt 30 June 2025 ($) |
< 30 days ($) | 30-90 days ($) | > 90 days ($) | Provision for doubtful debt ($) | Total debt 30 June 2026 ($) |
|---|---|---|---|---|---|---|
| Duties debt | ||||||
| Land transfer/mortgage | 29,261,610 | 1,722,658 | 1,604,638 | 26,412,322 | 19,225,312 | 29,739,618 |
| Insurance | 281,365 | 0 | 8,509 | 44,756 | 0 | 53,265 |
| Hire of goods | 0 | 0 | 0 | 0 | 0 | 0 |
| Motor vehicle duty | 2,825,543 | 231,322 | 183,652 | 2,671,689 | 18,686 | 3,086,663 |
| Total duties | 32,368,518 | 1,953,980 | 1,796,799 | 29,128,767 | 19,243,998 | 32,879,546 |
| Other taxes | ||||||
| Payroll tax | 95,283,298 | 4,217,687 | 32,749,529 | 76,505,426 | 143,620,036 | 113,472,643 |
| Land tax | 643,529,213 | 79,374,351 | 281,675,902 | 298,277,522 | 0 | 659,327,775 |
| Vacant residential land tax | 23,528,550 | 1,031,901 | 15,294,395 | 14,157,880 | 0 | 30,484,175 |
| Congestion levy | 7,142,785 | 11,740 | 163,660 | 5,320,746 | 2,580,726 | 5,496,145 |
| Commercial passenger vehicle service levy | 6,717,097 | 506,876 | 57,762 | 6,973,391 | 713,029 | 7,538,028 |
| Wagering and betting tax | 302,760 | 99,506 | 129,646 | 2,525,287 | 101,099 | 2,754,439 |
| Growth areas infrastructure contribution | 0 | 1,105,472 | 0 | 0 | 0 | 1,105,472 |
| Short stay levy | 0 | 76,694 | 0 | 17,821 | 41,687 | 94,515 |
| Sheep and goat duty | 0 | 0 | 0 | 81,232 | 0 | 81,232 |
| Cattle and swine duty | 106,782 | 0 | 0 | 170 | 0 | 170 |
| Total other taxes | 776,610,485 | 86,424,226 | 330,070,894 | 403,859,474 | 147,056,577 | 820,354,594 |
| All taxes | 808,979,003 | 88,378,206 | 331,867,694 | 432,988,241 | 166,300,575 | 853,234,140 |
Table 22: Summary of written off debt 2025–26
| Summary of written off debt 2025–26 | $ |
|---|---|
| Motor vehicle duty | 584,413 |
| Congestion levy | 962,976 |
| Insurance duty | 94,243 |
| Document assessing | 11,180,827 |
| Payroll tax | 101,613,875 |
| Land tax | 6,416,226 |
| Vacant residential land tax | 329,700 |
| Commercial passenger vehicle service levy | 215,333 |
| Sheep and goat duty | 60 |
| Cattle and swine duty | 11,313 |
| Wagering and betting tax | 814,219 |
| Total debt written off | 122,223,185 |
