As a digital-first revenue agency, we continue to modernise our technology and enhance our customers’ technology experience.
In December, we launched a new-look website to make it easier for customers to find the information they need. The refreshed website later won a major national award, recognising the significant work behind its design and delivery.
Over the past 12 months, we have implemented several legislative changes, including the introduction of the emergency services and volunteers fund, family violence and bushfire relief measures, a temporary pause on livestock duty and changes to vacant residential land tax and the congestion levy.
We also remain committed to our strategic goal to maximise compliance, ensuring Victorians pay the right amount of tax at the right time.
